FAQs

Q. Do I Need To Be Referred? 

A. Sometimes, but not always. Most Medical Insurance companies require a copy of a referral letter to assist with prior approval, so in this case yes. If you have seen your doctor or dentist after an accident and have been referred on to us, we will require a referral letter. If you have been a patient with us before or have consulted with a dentist or doctor and they have recommended a consultation with us, a referral letter is not necessary. If you are experiencing pain from a tooth or teeth and you have not seen a dentist for some time we would recommend you see a dentist first.
Surgery Faq's

Q. How Much is a Consultation? 

A. A consultation costs $100. X-rays are an extra cost should these be required. 

Q. Will ACC Pay For My Consultation or Treatment? 

A. If you have been referred regarding treatment for an ACC covered injury there may be a surcharge to pay. You will be informed of any cost at the time of your appointment. 

Q. Why do I need a Consultation First, Why Can’t I Just Have My Tooth Taken Out?

A. If you have been referred to us, it is because your tooth requires surgical extraction. Although you may have already consulted with your dentist, this is very different to a consultation with a surgeon. The surgeon requires information about your medical history and any medications you may be taking as this can affect your procedure. As with any surgery there are risks and factors that can determine the course of treatment and patients need to be fully informed of these risks and their options prior to surgery taking place. Sometimes it may be possible to have the tooth taken out at the same appointment, but this is always at the discretion of your surgeon.

Q. What Do I Need to Bring to My Consultation? 

A. If your dentist has given you a referral letter and/or X-ray please bring this with you. If you are taking regular medication we will need to know what these are, as some medication can interfere with treatment or cause excessive bleeding.

Q. How Much Will it Cost? 

A. It is difficult to give an accurate estimate of the cost of treatment over the phone as there are varying factors when it comes to surgery. You will be given a written estimate of costs at the time of your appointment. 

Q. When Do I Have to Pay?

A. Payment for consultation and/or treatment is required on the day. The only exception to this is if you have Private Medical Insurance cover. Prior approval from your insurance company is required before surgery takes place. 

Q. How Do I Know If My Medical Insurance Will Cover The Costs?

A. Most Medical Insurance companies will cover surgery performed by an Oral and Maxillofacial Surgeon. We are not dentists, so don’t confuse surgical cover with dental cover. Always check your policy or ring your insurance company for confirmation. If you have Southern Cross insurance our friendly staff can check your cover for you via the Affiliated Provider website. 

Q. Do You Do WINZ Quotes?

A. Yes. We can give a WINZ quote for the consultation first as payment for this will be required on the day of your appointment with the surgeon. Another WINZ quote will be given if treatment is required

Q. What is IV Sedation? 

A. A sedative is given through a vein in your arm, this relaxes you and telescopes time so you are responsive but you are not aware of what is happening. Your vital signs are monitored throughout the procedure. 

Q. Why Would I Need IV Sedation?

A. Sedation is usually administered if you are anxious or worried about the procedure you are having done. Often it assists in relaxing the muscles and enables the surgeon better access into your mouth. 

Q. Will I Need a General Anaesthetic to Have My Wisdom Teeth Out? 

A. This will depend on the position and depth of the teeth within the jaw. A GA is often recommended especially if 3 or 4 teeth require extraction. This will be discussed with you at your consultation. Broadway Surgical Clinic is fully accredited and equipped for general anaesthetic procedures with a specialist Anaesthetist and theatre team available on designated days. Specific medical guidelines for general anaesthetic means that not everyone is suitable for this option at our clinic, this will also be discussed with you at your consultation.

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